Vanessa Perrott, Medical Protection’s Head of Education Development and Delivery, examines how complaints can be used as a learning tool

The importance of lifelong learning in medicine is well-recognised. Dr Vanessa Perrott, Head of Education and Delivery, and Dr Karen Ellison, Medicolegal Adviser, discuss reflective practice as part of this process

Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.

Consultant gastroenterologist Dr Richard Shenderay shares his advice on choosing the right specialty and why he settled on gastroenterology.

The GMC has revised its guidance on confidentiality for all doctors practising in the UK

Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive

Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients

If I accidentally bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless of whether it was or wasn’t my fault. What happens when we place a similar analogy into a doctor/patient context?

Dr Saba Tabish, an FY2 doctor in Wolverhampton, reviews five of the best apps for foundation doctors.

Dr Peter Logan, an FY1 doctor working in the Midlands, reflects on the start of his journey as a foundation doctor.

Dr Mark Dinwoodie, Director of Education at Medical Protection, discusses the importance of reflection and Dr Ayaz Khalid, a foundation doctor, shares his top tips for reflective practice

Trust sits at the heart of the doctor-patient relationship – it is fundamental. I for one have discussed issues with my GP which I would never dream of discussing with friends and family, and as a doctor myself, have been at the receiving end of equally personal and confidential information from patients.

MPS’s commitment to providing world class service to members is recognised for a second year by the ICMI awards for excellence in customer service.

There is no escaping the fact that ‘Dr Google’ is becoming more and more influential in GP consultations. At Medical Protection, we commissioned a YouGov online survey of 2021 British adults to look at the pros and cons of seeking medical advice from the internet.