Factsheet 06/05/2015 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment. Read more Article contains Text Tagged in... Practice management GP locum Patients General practice
Factsheet 27/04/2015 Dealing with non-compliant patients - Wales Preview Article Dealing with non-compliant patients - Wales Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Patients Compliance GP locum Wales General practice Issues & conflict management
Articles and features 22/04/2015 Your practice staff indemnity questions answered Preview Article Your practice staff indemnity questions answered Time to read article: 1 mins Close Preview We get a number of queries about indemnity requirements for practice staff. Here are answers to two of our most commonly asked questions. Read more Article contains Text Tagged in... General practice
Articles and features 06/04/2015 Risks of telephone consultations Preview Article Risks of telephone consultations Time to read article: 8 mins Close Preview Consulting on the telephone requires a different skill-set, relying on common sense and improvisation. Learning how to do this effectively is necessary to safeguard patients and your professional position, says GP and popular author Dr Tony Males Read more Article contains Text Tagged in... Practice Matters
Factsheet 01/04/2015 Report writing - Wales Preview Article Report writing - Wales Time to read article: 3 mins Close Preview An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Managing clinical risk Generic Medicine GP locum Record keeping Wales
Factsheet 01/04/2015 Report writing - England Preview Article Report writing - England Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. Read more Article contains Text Tagged in... Managing clinical risk England Confidentiality Generic Medicine GP locum Record keeping
News and updates 30/03/2015 Risk alert – New CQC standard 'duty of candour' Preview Article Risk alert – New CQC standard 'duty of candour' Time to read article: 2 mins Close Preview The CQC has introduced a new regulation that makes it a statutory duty to have systems in place that capture patient safety incidents. Read more Article contains Text Tagged in... Compliance Professionalism General practice CQC compliance
Factsheet 02/02/2015 Report writing - Scotland Preview Article Report writing - Scotland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Communication Scotland GP locum Record keeping Medical Records Practice management
Factsheet 14/01/2015 Statement of fitness for work - Northern Ireland Preview Article Statement of fitness for work - Northern Ireland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... Managing clinical risk General practice GP locum Northern Ireland Generic Medicine Patients
Factsheet 14/01/2015 Statement of fitness for work - Scotland Preview Article Statement of fitness for work - Scotland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... Scotland GP locum General practice Managing clinical risk Patients
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... General practice GP locum Competence Wales Patients Managing clinical risk
Factsheet 14/01/2015 Confidentiality – General principles - Wales Preview Article Confidentiality – General principles - Wales Time to read article: 5 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Consent Issues & conflict management Managing clinical risk GP locum Use Guidelines Wales
Factsheet 14/01/2015 Confidentiality – General principles - Scotland Preview Article Confidentiality – General principles - Scotland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Scotland Ethics Consent Issues & conflict management Use Guidelines Data Protection
Factsheet 14/01/2015 Confidentiality - General principles - England Preview Article Confidentiality - General principles - England Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Ethics Medicine student GP locum Compliance Confidentiality Medical Records
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... General practice Managing clinical risk Patients GP locum England
Factsheet 14/01/2015 Confidentiality – General principles - Northern Ireland Preview Article Confidentiality – General principles - Northern Ireland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Managing clinical risk Data Protection Wales GP locum Consent Use Guidelines
Articles and features 14/11/2014 The medical record...what lies beneath Preview Article The medical record...what lies beneath Time to read article: 5 mins Close Preview Dr Richard Stacey explores the extent of medical records and highlights where important information can be found beyond the core GP records Read more Article contains Text
Factsheet 04/11/2014 Removal of medical equipment after death - Wales Preview Article Removal of medical equipment after death - Wales Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... Equipment Wales General Surgery Managing clinical risk Health & safety
Factsheet 03/11/2014 Removal of medical equipment after death - England Preview Article Removal of medical equipment after death - England Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... Managing clinical risk General Surgery Health & safety Equipment
Factsheet 03/11/2014 Communicating with patients by fax and email - England Preview Article Communicating with patients by fax and email - England Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Data Protection Practice management Communication England Confidentiality Managing clinical risk
Articles and features 02/10/2014 Test your knowledge Preview Article Test your knowledge Time to read article: 2 mins Close Preview Try these sample AKT questions provided by Dr Mahibur Rahman from Emedica Read more Article contains Text Tagged in... Training & cpd General practice Competence Career planning Practice Matters
Articles and features 02/10/2014 From the case files... Preview Article From the case files... Time to read article: 5 mins Close Preview In this issue we bring you two interesting cases; the first encourages GPs to exercise caution when diagnosing haematuria, and the second highlights how various poor communication channels can have a negative impact on patient care. Read more Article contains Text Tagged in... Record keeping Decision Making GP locum Medical Records Practice Matters General practice
Articles and features 01/10/2014 The Apprentice Preview Article The Apprentice Time to read article: 3 mins Close Preview In her last column, our columnist Laura Davison, talks about her experiences of being a new GP. Read more Article contains Text Tagged in... GP locum Practice Matters Communication General practice
Factsheet 01/10/2014 Safeguarding children FAQs - Scotland Preview Article Safeguarding children FAQs - Scotland Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Consent Scotland Confidentiality General practice Data Protection GP locum