Articles and features 21/07/2022 Dealing with negative online reviews Preview Article Dealing with negative online reviews Time to read article: 7 mins Close Preview Whether a bolt out of the blue or a digital manifestation of a deteriorating doctor-patient relationship, negative online reviews are an increasingly common part of the healthcare landscape. So, what do you do when you encounter one? Claire O’Leary, Case Manager at Medical Protection, advises don’t panic – use it as a chance to improve your practice Read more Article contains Text Tagged in... Communication Patient experience Social media Patient expectations
Case report 01/07/2022 Alleged failure to diagnose perforated uterus Preview Article Alleged failure to diagnose perforated uterus Time to read article: 3 mins Close Preview Record keeping plays a major role in the development of this case, which sees GP Dr O receive a clinical negligence claim following the insertion of an IUCD. Read more Article contains Text Tagged in... Diagnosis Medical Records Record keeping Consent
Case report 01/07/2022 Knee replacement claim goes to trial Preview Article Knee replacement claim goes to trial Time to read article: 4 mins Close Preview Consultant orthopaedic surgeon Dr W receives a claim following his performance of a total knee replacement. Medical Protection fights the case all the way to a trial. Read more Article contains Text Tagged in... Claims Expert Reports clinical neglience Record keeping
Case report 01/07/2022 Smile, you’re on camera: surveillance used in a case Preview Article Smile, you’re on camera: surveillance used in a case Time to read article: 4 mins Close Preview A delayed diagnosis of diabetes leads Mrs Y to make a claim against a team of GPs. How did Medical Protection’s use of surveillance help resolve this case? Read more Article contains Text Tagged in... Privacy Confidentiality Diagnosis clinical neglience Consent Data Protection