YouGov Survey: Communication a key trigger of GP complaints
A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.
Read moreA YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.
Read moreMedical Protection and One Wight Health Limited (OWHL) GP Federation have formed a partnership offering GP practices access to advice, support, educational programmes and workshops that will help them meet local healthcare needs
Read moreThe Member Operations team has been recognised as one of the top 10 companies in the UK for customer service by The International Customer Management Institute. MPS, the world’s leading provider of protection for doctors, dentists and other healthcare professionals has been ranked number eight in the UK for customer service. This is the second year in a row that MPS has featured in the Top 50 Companies for Customer Service.
Read moreThe GMC is right to acknowledge the 'state of unease in the profession’- patient expectations are changing and GPs are more likely to be sued now than ever before. It is important to strike a balance between holding doctors to account and reducing unnecessary pressures.
Read moreThe Medical Protection Society (MPS) shares concerns raised by NHS England’s Director of Commissioning, Rosamond Roughton, at the 2016 Health and Care Innovation Expo today about the rising cost of clinical negligence and the impact that this is having on the profession
Read moreJohn Tiernan, Executive Director of Member Engagement at MPS will retire in July 2016, after 23 years’ supporting doctors and dentists in dentolegal and medicolegal issues.
Read moreFollowing the launch of the Parliamentary Health Service Ombudsman’s (PHSO) report titled General practice complaint handling across England: a thematic review, which was released today in collaboration with the Care Quality Commission (CQC), NHS England and Health Watch, Medical Protection reminds members of its position on apologies.
Read moreMedical Protection has made changes to how it sets GP subscriptions to reflect current and emerging primary care delivery across the UK. New definitions of work patterns have been introduced, in a move that Medical Protection hopes will help members who wish to work extended hours.
Read moreMPS has responded to the CQC’s consultation on how it inspects and regulates independent doctor services. While agreeing in principle to some elements of the CQC’s proposals, MPS does have significant concerns about the risks involved with adopting a one-size fits all approach to the regulation of all independent services.
Read more