Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor.

The CSA is a comprehensive and intense examination of your clinical skills. Emedica’s Dr Mahibur Rahman shares his secrets to help you pass.

The GMC is introducing a new revalidation assessment next year for doctors based overseas and those not currently undertaking medical practice to support their revalidation.

Have you been allocated a responsible officer? Are you familiar with the RCGP’s credit system? If not, read medicolegal adviser and portfolio GP Dr Rachel Birch’s shares her practical revalidation checklist

Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.

We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?

Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier

Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients

CQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process

Professionalism - References

Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

Tick tock… Dr Allan Gaw shares his top ten tips to help you manage your time as a GP trainee.

More than one in four candidates fail the MRCGP AKT exam. E-Medica's Dr Mahibur Rahman shares his secrets to help you pass.

Throughout this month the GMC will be contacting doctors to inform them of a new statutory requirement to maintain adequate and appropriate indemnity when practising medicine in the UK.

The NHS statutory duty of candour was extended to all GP practices in April. Since then Medical Protection has received many inquiries from GP members on what this means for them. Rachel Birch, Medicolegal Adviser, responds to these concerns.

General practice is an increasingly challenging and high-risk environment in which to practise medicine. Simon Kayll, Chief Executive of Medical Protection, explains how we assess those risks and calculate GP membership subscriptions

The cost of clinical negligence continues to rise, as demonstrated in the NHSLA Triennial Review, but what is Medical Protection doing for members to tackle the problem? Head of Medical Services, Dr Nick Clements, explains.

Sessional GP and Clinical Lead, EQUIP (Education and Quality in Primary Care) Dr Kamilla Porter shares her highlights from Medical Protection’s eighth annual General Practice Conference

Dr Vanessa Perrott, GP and MPS Education Faculty Member, shares advice on managing difficult interactions with patients

Clinical Risk Manager Kate Taylor shares her top tips for controlling infection in general practice.