22/07/2015 Holiday prescribing Preview Article Holiday prescribing Time to read article: 3 mins Close Preview Like you, we believe that prevention is better than cure, so we aim to provide you with much more than a world-class defence. Our ethos is to work with members early on to identify risk and help reduce the likelihood of the problems occurring in the future. Read more Article contains Text Tagged in... General practice Prescribing
Articles and features 22/07/2015 Why don’t GPs report patient safety incidents? Preview Article Why don’t GPs report patient safety incidents? Time to read article: 3 mins Close Preview Head of Patient Safety (Primary Care) NHS England, Dr Martyn Diaper, on the importance of reporting and learning from incidents Read more Article contains Text Tagged in... Professionalism Managing clinical risk
Articles and features 24/06/2015 How to... manage stress Preview Article How to... manage stress Time to read article: 3 mins Close Preview Research shows that only one in three doctors would see their GP when unwell. There is an enormous pressure on medics not to give in to ill health. Dr Samar Mahmood explores how to avoid the negative effects of stress Read more Article contains Text Tagged in... General practice
Articles and features 04/06/2015 The light: Group practice Preview Article The light: Group practice Time to read article: 5 mins Close Preview Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success. Read more Article contains Text Tagged in... Professionalism Practice management General practice Practice Matters
Articles and features 01/06/2015 Poor complaints handling Preview Article Poor complaints handling Time to read article: 4 mins Close Preview The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages. Read more Article contains Text Tagged in... Practice Matters
Factsheet 20/05/2015 Access to medical reports - England Preview Article Access to medical reports - England Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports. Read more Article contains Text Tagged in... Medical Records GP locum Managing clinical risk Practice management Generic Medicine Data Protection
18/05/2015 MPS is calling on the government to address the name and shame cultur... Preview Article MPS is calling on the government to address the name and shame culture in the NHS Close Preview An MPS survey of more than 500 UK health professionals indicates there has not been a positive culture change in the NHS in four years. Read more Article contains Text Tagged in... Professionalism General practice Issues & conflict management GP locum
18/05/2015 MPS calls for fixed legal fees for small claims against GPs Preview Article MPS calls for fixed legal fees for small claims against GPs Time to read article: 1 mins Close Preview MPS has made the call amid concerns that the current system sometimes forces GPs to pay claimants more to cover their legal costs than they have been awarded in damages upon conclusion of a trial. Read more Article contains Text
Case report 15/05/2015 Cumulative errors Preview Article Cumulative errors Time to read article: 3 mins Close Preview Mrs G, 34, presented to the delivery suite at 12pm, 38 weeks into her first pregnancy. Her antenatal care had been uneventful apart from measuring slightly “large for dates”. She was found to have a longitudinal lie with a cephalic presentation, and was experiencing three contractions every ten minutes. The midwife examined her and found her to be 2cm dilated with a fully effaced cervix and “intact membranes”. Read more Article contains Text Tagged in... Managing clinical risk Paediatrics Claims Casebook Communication System Errors
15/05/2015 Communicating with patients by text message - England Preview Article Communicating with patients by text message - England Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc. Read more Article contains Text Tagged in... Medical Records Wales England Northern Ireland Confidentiality Managing clinical risk
Factsheet 15/05/2015 Consent - The basics - England Preview Article Consent - The basics - England Time to read article: 4 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Medicine student Generic Medicine Consent
Articles and features 14/05/2015 My working life by GP celeb Dr Phil Hammond Preview Article My working life by GP celeb Dr Phil Hammond Time to read article: 3 mins Close Preview I’ve had a portfolio career since 1990, and do different jobs every day. I currently work as an associate specialist in an NHS paediatric chronic fatigue service, a broadcaster for BBC Radio Bristol, an investigative journalist for Private Eye, a health writer for Reveal, The Times and Telegraph Men and an author, lecturer, campaigner and comedian. I manage it by compartmentalising my life, and winging it a lot (or as comedians call it, improvising). Read more Article contains Text Tagged in... General practice
Factsheet 06/05/2015 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment. Read more Article contains Text Tagged in... Patients Practice management GP locum General practice
Case report 05/05/2015 Stroke after carotid surgery Preview Article Stroke after carotid surgery Time to read article: 3 mins Close Preview Miss C, a 30-year-old accountant, developed an asymptomatic left-sided neck lump. A CT scan revealed a 23 x 17 x 27mm mass at the carotid bifurcation consistent with a carotid body tumour. Read more Article contains Text Tagged in... Managing clinical risk Communication Claims Consent Casebook Casebook Scotland
Case report 05/05/2015 The swollen knee Preview Article The swollen knee Time to read article: 3 mins Close Preview Forty-four-year-old Ms M presented to her GP with pain and swelling of her right knee. She had experienced similar symptoms three years earlier whilst pregnant but had not undergone any investigations at the time Read more Article contains Text Tagged in... Casebook Scotland Casebook Managing clinical risk Radiology Diagnosis Review Documentation
Case report 05/05/2015 A persistent headache Preview Article A persistent headache Time to read article: 3 mins Close Preview Mr H, a 45-year-old solicitor and father of three, visited his GP Dr P with a persistent headache. He described two months of symptoms, occurring up to six times per week, mainly in the mornings and with associated nausea. Read more Article contains Text Tagged in... Renal Medicine GP locum Diagnosis Casebook Neurology & Neurosurgery Managing clinical risk
Case report 05/05/2015 Fatal condition Preview Article Fatal condition Time to read article: 3 mins Close Preview Mrs J, a 62-year-old housewife, did not visit her GP often. However, she consulted Dr D with a two-week history of coryzal symptoms. Read more Article contains Text Tagged in... Managing clinical risk Successful Defence Prescribing Casebook GP locum Casebook Scotland
Case report 05/05/2015 A malignant lesion Preview Article A malignant lesion Time to read article: 3 mins Close Preview Mr M, a 44-year-old architect, attended his GP, Dr C, for a skin check. Dr C diagnosed a papilloma on his right chest wall as well as a seborrhoeic keratosis skin lesion of the upper left arm. Read more Article contains Text Tagged in... Scotland Record keeping Medical Records General practice Managing clinical risk Dermatology
Case report 05/05/2015 Diverted by the diagnosis Preview Article Diverted by the diagnosis Time to read article: 4 mins Close Preview Miss A, a 40-year-old IT consultant, was talking to a colleague at work when she developed a headache, along with blurred vision and nausea. Read more Article contains Text Tagged in... Casebook Scotland Neurology & Neurosurgery Managing clinical risk Diagnosis General practice GP locum
Case report 05/05/2015 Too much oxygen Preview Article Too much oxygen Time to read article: 2 mins Close Preview A baby was born by caesarean section at 27 weeks gestation with a birth weight of 980grams. The baby was intubated, ventilated and endotracheal surfactant was administered. Read more Article contains Text Tagged in... Negligence Paediatrics Managing clinical risk Claims
Case report 05/05/2015 A problem with polyps Preview Article A problem with polyps Time to read article: 3 mins Close Preview Mr S was a 35-year-old taxi driver who was visiting his extended family abroad. While he was there he decided to have a routine health check in a private clinic. He told the doctor in the health clinic that he had noticed some rectal bleeding over the previous four months. Read more Article contains Text Tagged in... Gastroenterology Diagnosis General practice Negligence GP locum Managing clinical risk
01/05/2015 CQC abolishes bandings for GP practices Preview Article CQC abolishes bandings for GP practices Time to read article: 1 mins Close Preview The CQC has agreed not to use bandings for GP intelligent monitoring, following a thorough review of last year’s process and outcomes. Read more Article contains Text Tagged in... GP locum CQC compliance General practice Competence
Factsheet 27/04/2015 Dealing with non-compliant patients - Wales Preview Article Dealing with non-compliant patients - Wales Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Issues & conflict management Listen Consent General practice Compliance Wales
22/04/2015 Forced data audits for GP surgeries Preview Article Forced data audits for GP surgeries Time to read article: 1 mins Close Preview NHS authorities can now be forced by the Information Commissioner (ICO) to be audited for compliance with the Data Protection Act. Read more Article contains Text Tagged in... General practice Data Protection